LocalTel | MyLocalTel | Support

Out of an abundance of caution, effective Tuesday, March 17, LocalTel's Wenatchee office will continue to be closed to the public.
Please call us at (509)888-8888 and our staff will be ready to assist you.

  • For payments, we have a 24 hour drive-up payment drop box on the Les Schwab side of the building. Please call us if you have a cash payment.
  • There is a phone in the foyer to call our staff if you have equipment to drop off or pick up.
Thank you for your understanding as we do our part to help stop the spread of Covid-19.

LocalTel Management

Get it all from one source in Chelan County!


Fastest Fiber Internet in Washington State!


We offer the fastest, most reliable high-speed fiber internet in Washington State — at prices you'll love and Award Winning customer service!

Partnering with the Chelan County PUD allows us to provide you with access to a fiber network that's the envy of the nation!

Prices

SkyFi Wireless Internet

For those without access to the fiber network, LocalTel offers SkyFi Wireless — our state-of-the-art, high-speed wireless internet. It offers high speeds — without the wires!

Prices

Contact us for availability: 509-888-8888


#1 Fastest Fiber Provider in Washington
#1 Fastest Fiber Provider in WA
Mid-Sized Provider Category
Top Internet Speeds Nationwide
Top Speeds Nationwide
Mid-Sized Provider Category
Top 3 Fastest Internet Providers in Washington
Top 3 Fastest Providers in WA
Mid-Sized Provider Category

Fiber Television – A Better Viewing Experience!

TV over your PUD Fiber Network brings you stunning picture clarity, allowing you to get the best out of your movies, sports, and favorite programs.

LocalTel Fiber TV offers a wide variety of channels in HD. Package options include: Basic, Expanded, Sports, and many Premium Channels to choose from. Ask us about our Set-Top Boxes and Digital Video Recorders (DVRs) — including Whole Home and Network DVRs.

Prices

What is SureStreamTV?

SureStreamTV is a new TV service available from LocalTel with the latest in home entertainment features.

How many times have you missed the beginning of a show or movie or missed one entirely? Those who have used these new features say they are "something you just gotta have".

RESTART Your Show!

At anytime on any channel while a show is airing, click Restart to watch it from the beginning!

CATCH UP on Missed Shows!

Watch programs that aired in the last 3 days*.

Whole Home DVR and Network DVRs give you a world of recording options so you can enjoy your favorite programming on your time!

All LocalTel TV services now come with our new SureStreamTV Mobile app! FREE on up to 3 devices! Enjoy your TV shows from anywhere you have Internet access.

Contact our Customer Service team to inquire about all of our TV Service options as well as Accessible TV features.

Contact us for availability: 509-888-8888

SureStreamTV LITE — The Future of TV!

SureStreamTV LITE is a Basic Lineup with Local Channels that you can stream over the Internet.

Watch it from anywhere you have WiFi over your Apple or Android device or on your TV with a LocalTel Set-top Box, Apple, or Android device and Amazon Fire.

Introductory offer: Just $15 per month for 6 months when bundled with Fiber Internet Service. Everyday low price of $20 per month after 6 months.

Contact us for availability: 509-888-8888

* SureStreamTV features may not be available on all channels or in all service areas. TV channel locations, programming, packaging, and content subject to change at any time. Set-top-box required. Additional in-home cabling may be required.



Pick the Phone Service that Fits your Needs!

LocalTel began offering phone services in 1999 when we became a CLEC, a Competitive Local Exchange Carrier (a real phone company). We are able to offer a wide variety of phone services including Fiber, VoIP (Voice over Internet Protocol) traditional Copper Phone Lines and more for home or business in Chelan, Douglas and Grant Counties.

  • VoIP Service
  • Keep your current local number

We offer phone service on par or better than the "national" carriers with the deciding advantage of being located right here in North Central Washington, but connected to the world. Our award winning local support offers you the best customer experience in our area.

Prices

Contact us for availability: 509-888-8888



State-of-the-Art Security

No matter if you need a simple, basic home security system or a robust complex enterprise system, we have the expertise to give you the state-of-the-art protection you need!

  • Alarm Systems
  • Video Surveillance
  • Access Control
  • View Home from your Phone
  • Fire Detection Systems
  • Text and Email Alerts
  • Medical Pendant Alerts
  • And Much more!
Prices

If you have any questions or for a free consultation please contact us, We look forward to speaking with you!



Your Local Business Technology Experts

Our Professional Services team has the experience and expertise necessary to help you streamline and secure every aspect of technology for your business.

Ask about our Package Discounts and Service Contracts that will save your business time and money.

If you have any questions or for a free consultation please contact us. We look forward to speaking with you!

More Info

Welcome to LocalTel

Home of the Fastest Fiber Internet in Washington State!

LocalTel is Washington's #1 service provider of the Fastest Fiber Internet along with Television, Phone, and Security services for homes and businesses over the Chelan, Douglas, and Grant County PUD Fiber Optic Networks.

LocalTel is the One Local Source that can take care of all of your technology needs.

Award Winning Technical Support

LocalTel Technical Support is second to none. Our team of experts go the extra mile to keep you up and running and provide answers to the questions you have. We know technology can be frustrating at times and that is why Customer Service means everything to us.

Whether it's an issue with your router, email, web access or more, we are here to assist you, 24 hours a day, 7 days a week (limited service between Midnight and 6am) — call 509-888-5700 for Internet Support or 509-888-9111 for TV and Phone Repair.

Refer a Friend and get up to $100 in Credit!

If you are pleased with our Services and the Support that we offer, don't hesitate to Refer a Friend and you can receive up to $25 per service (Internet, TV, Phone, or Security) on your account when your friend signs up with us. That is our way of saying "Thank You" for being a valued customer.

LocalTel is now a Lifeline Program provider.

For more information about the Lifeline Benefit go to: https://www.lifelinesupport.org/.
To see if you qualify for the Lifeline Program Benefit go to: https://nationalverifier.servicenowservices.com/lifeline

If you qualify, please call customer service at LocalTel, (509) 888-8888.

Call us today!

509-888-8888

Click to Order Now
#1 Fastest Fiber Provider in Washington
#1 Fastest Fiber Provider in WA
Mid-Sized Provider Category
Top Internet Speeds Nationwide
Top Speeds Nationwide
Mid-Sized Provider Category
Top 3 Fastest Internet Providers in Washington
Top 3 Fastest Providers in WA
Mid-Sized Provider Category

Why Choose Us?

Location, Location, Location!

We are located here in North Central Washington. We live here, work here and are a part of the local community. Our ownership is local, growing up in the area, and we are committed to offering the best services and support for the residents and businesses we serve.

The Very Best In Technology

Simply put: Our technology is as good as or better than the big boys!

From our state-of-the-art servers, fiber network, wireless internet network, and security systems, LocalTel can stand toe to toe with the national carriers. Due to the fact that this industry leading hardware and technology is located right here in North Central Washington, the connection and access speeds and efficiency experienced by our customers is as good as it can get!

Our slogan is "World Class Technology With Home Town Service." This is truly what LocalTel delivers for its customers. If you have any questions feel free to contact us – we will be very pleased to hear from you!

Competitive Pricing – No Gimmicks

We don't play games with our customers!

We offer very good pricing, and our best prices are given to all our customers – not just new sign-ups. We don't penalize our customers for being with us a long time. Sometimes our rates may appear higher because of the various "incentive" games played by most carriers today, but if you average what LocalTel charges – over the life of the contract – and compare it to what the other carriers charge over the same period, LocalTel's pricing is better! No gimmicks, no surprises. And we offer the best deals to all our customers!

If you have any questions about our pricing and services please feel free to contact us – we look forward to speaking with you!

Award Winning Local Support

LocalTel customer service and support is consistently recognized as the best in North Central Washington. Year after year the readers of the Wenatchee World and other organizations have voted and recognized LocalTel as their top choice! We take great pride in the fact that we offer not only the latest technology to our customers, but back it up with the very best, most customer-friendly support available!

What Our Customers Say

“I'm just dropping you this note to express praise for your installation service personnel. We moved to Chelan in April of 2013 and have had 3 installations at the residences we have occupied (the last one is our new home). All have had different challenges that were met efficiently and courteously by the installation technicians. The last installation was explained every step of the way and we are very pleased with the results. We will certainly recommend LocalTel to all our friends... Cheers!”

Tom & Marilyn Grover
Chelan, WA